A happy REMONDIS customer relationship coordinator smiling whilst taking a phone call
A happy REMONDIS customer relationship coordinator smiling whilst taking a phone call

Customer Service

At REMONDIS Online we take great pride in providing friendly and responsive customer service, and we respond to most enquiries within minutes.

For enquiries received outside of business hours, and on public holidays when our customer service hours are reduced, you'll hear from us promptly on the next business day. You can access and manage your REMONDIS Online account online 24/7 to view past and scheduled services and make change requests – which will be actioned promptly upon resuming regular hours.

Opening Hours

QLD

Monday–Friday

7:30 am–5:00 pm (AEST)

NSW

Monday–Friday

8:30 am–6:00 pm (AEDT)

ACT

Monday–Friday

8:30 am–6:00 pm (AEDT)

VIC

Monday–Friday

8:30 am–6:00 pm (AEDT)

TAS

Monday–Friday

8:30 am–6:00 pm (AEDT)

SA

Monday–Friday

8:00 am–5:30 pm (ACDT)

WA

Monday–Friday

5:30 am–3:00 pm (AWST)

NT

Monday–Friday

7:00 am–4:30 pm (ACST)