Customer Service

As you know, REMONDIS has access to over 1,000 service partners Australia-wide, and automating public holiday services can be a challenge. Each service partner has a unique plan to tackle the holidays. Some partners will not operate on holidays, whilst others will operate (and in some instances for a surcharge).

Everyone's services and locations are unique (it's what makes you and your business special), and that's why we would like to hear from you if you would like us to adjust your service schedule.

If we don't hear from you, that's ok! Remember that any service scheduled on a public holiday could incur a small surcharge, or your service may be automatically moved to the next available service date.

If you have any questions or would like to suspend your holiday service, please don't hesitate to get in touch with our customer service team.